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Terms
Of Service
Lowest
Host/Empire Technology ("The Company") agrees to furnish
services to the Subscriber, subject to the following TOS
and AUP agreements. Use of Empire
Technology's Service constitutes acceptance and agreement
to the Terms of Service and Acceptable Use Policy. Changes
to the TOS or Acceptable Use Policy by the Company shall
not be grounds for early contract termination or nonpayment.
This Agreement shall be construed in all respects in accordance
with and governed by American Law and shall be subject to
the exclusive jurisdiction of the American Courts.
Disclosure to Law Enforcement: Any illegal activities will
be reported to the proper authorities and those accounts
will be canceled. Therefore, the Subscriber agrees that
the Company may disclose any and all subscriber information
including assigned IP number A law enforcement agent who
makes a written request without further consent or notification
to the Subscriber. In addition Empire Hosting shall have
the right to terminate all service set forth in this Agreement.
Payment: Establishment of this service is dependent upon
receipt by the Company of payment of stated charges. All
payments will be recurring unless otherwise requested by
by the customer prior to account set up.
IMPORTANT
NOTICE: All Payments To Lowest Host/Empire Technology .
Are Non-Refundable unless they fall under the 30 Day Money
Back Guarantee!
Payments and Fees: Service will be interrupted on accounts
that reach 10 days past due. For first 30 Days of your contract
the client has the right to request a refund. Set up fees
on dedicated servers are non refundable and depending on
the order may require a a $100.00 restocking fee. Please
ask which servers these are.
Failure
to Pay: The Company may deny service or terminate the Agreement
upon the failure of the Client to pay charges when due.
The Company provides the Client with a 10 day grace period
for payment on most services. A service will be interrupted
or deactivated on outstanding accounts that reach 10 days
past the due date. The Company does reserve the right to
deactivate or terminate a service prior to the end of the
10 day grace period.
If
a service is deactivated due to non-payment the service
in question will only be reactivated once payment for the
outstanding balance has been received in full. If all services
on an active account are deactivated all outstanding invoices
must be paid in full before any one service will be reactivated.
The Company reserves the right to keep a service deactivated
until funds paid via check including eCheck have cleared.
Refund
and Disputes: All payments to Empire Hosting are nonrefundable
after 30 days. This includes subsequent charges regardless
of usage. All overcharges or billing disputes must be reported
within 60 days of the time the dispute occurred.
Failure to Pay: The Company may temporarily deny service
or terminate this Agreement upon the failure of Subscriber
to pay charges when due. Such termination or denial will
not relieve Subscriber of responsibility for the payment
of all accrued charges. Furthermore and accounts that reach
10 days Past due that have been suspended there will be
a $10.00 reactivation Fee imposed (no exceptions). Dedicated
Clients who exceed their Allotted transfer rate must bring
their account current buy paying for overages within 48
hours of notification failure to do so will result in immediate
suspension
Account Cancellation: All requests for canceling accounts
must be made at least 72 hours prior the next billing period.
If you need Help canceling an account Click
here.
The Subscriber acknowledges that the service provided is
of such a nature that service can be interrupted for many
reasons other than the negligence of the company and that
damages resulting from any interruption of service are difficult
to ascertain. Therefore, subscriber agrees that the company
shall not be liable for any damages arising from such causes
beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company's liability
for its own negligence may not in any event exceed an amount
equivalent to charges payable by subscriber for services
during the period damages occurred. In no event shall the
company be liable for any special or consequential damages,
loss or injury.
Support: Lowest Host/Empire Technology, provides technical
support to our subscribers. We limit our technical support
to our area of expertise and will not help you with your
own personal computer problems.
SPAM and Unsolicited Commercial E-mail (UCE): Lowest Host/Empire
Technology takes a zero tolerance approach to the sending
of Unsolicited Commercial E-mail or spamvertizing sites
(UCE) or SPAM over our network. Very simply this means that
customers of Empire Hosting may not use or permit others
to use our network to transact in UCE. Customers of Empire
Hosting may not host, or permit hosting of, sites or information
that is advertised by UCE from other networks. Violations
of this policy carry severe penalties, including termination
of service.
- Violation
of Lowest Host/Empire Technology's SPAM policy will
result in severe penalties. Upon notification of an
alleged violation of our SPAM policy, Lowest Host/Empire
Technology will initiate an immediate investigation
(within 12 hours of notification). During the investigation,
Lowest Host/Empire Technology may restrict customer
access to the network to prevent further violations.
If a customer is found to be in violation of our SPAM
policy, Empire Hosting may, at its sole discretion,
restrict, suspend or terminate customer's account. Further,
Empire Hosting reserves the right to pursue civil remedies
for any costs associated with the investigation of a
substantiated policy violation. Empire Hosting will
notify law enforcement officials if the violation is
believed to be a criminal offense.
-
Violations of this policy may result in the immediate
termination of your account. Users who violate this
policy agree that they will pay
"Research
Fees" will be charged at $50 per hour not to exceed
$150 (1 Hr min) per hour that Empire Hosting personnel
must spend to investigate the matter.
Penalty
of $1.00 per Spam message sent will be levied.
For each RBL or block list We are listed to
a fee of $150 per incident
Resellers
You will be levied to above fees if one of
your customers send Spam
Advertising, transmitting, or otherwise making
available any software, program, product, or
service that is designed to violate this AUP
or the AUP of any other Internet Service Provider,
which includes, but is not limited to, the facilitation
of the means to send Unsolicited Bulk E-mail,
initiation of pinging, flooding, mail-bombing,
denial of service attacks is prohibited.
- E-mail address cultivating, or any unauthorized
collecting of e-mail addresses without prior notification
of the e-mail address owner is strictly prohibited.
- Operating an account on behalf of, or in connection
with, or reselling any service to, persons or firms
listed in the Spamhaus Register of Known Spam Operations
(ROKSO) database at www.spamhaus.org is prohibited.
PLEASE,
DO NOT SPAM from your account.
Examples of prohibited content or links include (but
are not limited to):
- IRC Software
- Pirated software
- Hacking sites, programs or archives
- Warez Sites (includes Warez Linking )
- Distribution of music files or any other material
in which the account holder does not own the copyright.
- Escrow, High-Yield Interest Programs(HYIP) or related
sites
- Investment sites (FOREX, egold exchange),
- sale of any controlled substance without prior proof
of appropriate permit(s)
- AutoSurf sites
- Bank Debenture Trading Programs
- Lottery sites
- Rpg's, hate sites
- Hacker focused sites (illegal hacking game hacks
are ok)
- Sites promoting illegal activities
- Mail Bombers and Spam Scripts
- Brute Force Programs
Lowest Host/Empire Technology LLC . will be the sole
arbiter as to what constitutes a violation of this provision.
Content that does not meet these standards will be
removed without prior notice to the subscriber.
Housing of any of the following
files is considered a violation of the terms of service:
IRC - We currently do not allow IRC, Egg Drops,
BNC, or IRC bots to be operated on our servers or network.
Files with references to IRC or any likeness thereof are
prohibited.
Proxies - We do not allow proxy servers of any
kind, whether for personal or business use. Files with
references to any proxy or likeness thereof are prohibited.
PortScanning - We do not allow any kind of portscanning
to be done on or from our servers or network.
Per Service type - as well as all of the the above
Examples of Service types :
- Shared Hosting (web site owners & resellers who
are on a server with others)
- Virtual Private Server (VPS/VDS)
- Dedicated Server
Shared Hosting Servers -
Adult
Content - Adult
Content or links to Adult Content are not permitted on
Lowest Host/Empire Technology Servers unless special permission
or a custom order is requested
Bittorrent - Bittorrent or Bittorrent Tracker
software
Resource Usage -
- Use 25% or more of system resources for longer then
90 seconds.This includes Cpu, Ram,. There are numerous
activities that could cause such problems; these include:
CGI scripts, FTP, PHP, HTTP, etc.
- . Run stand-alone, unattended server-side processes
at any point in time on the server. This includes any
and all daemons
- Run any type of web spider or indexer (including
Google Cash / AdSpy)
- Participate in any file-sharing/peer-to-peer activities
- Run any gaming servers such as counter-strike, half-life,
battlefield1942, etc
Virtual Private Servers -
Bittorrent - Bitorrent or Bittorrent Tracker
software
Resource Usage -
- Excessive CPU Share: Any VPs caught monopolizing
the use of 1 or more of the CPU cores will be
asked to remove the application causing the issue
- Ram Usage: Any VPs that is monopolizing Burst
Ram (e.g.: If your server is entitled to 1GB burst
and you are use 100% of it all of the time. It
is no longer Burst RAM ) you will be asked to
upgrade.
Dedicated Servers -
- No restrictions all is allowed with the exceptions
of the global disallow and terms listed above
and in our AUP
- Bittorrent is allowed (legal content only
)
- Chat servers are allowed (no conection to
global network)
Network -
a. Bandwidth and Disk Usage: Customer agrees that bandwidth
and disk usage shall not exceed the number of megabytes
per month for the Services ordered by Customer on the
Order Form (the "Agreed Usage"). Empire Hosting will monitor
Customer's bandwidth and disk usage. Empire Hosting shall
have the right to take corrective action if Customer's
bandwidth or disk usage exceeds the Agreed Usage. Such
corrective action may include the assessment of additional
charges, disconnection or discontinuance of any and all
Services, or termination of this Agreement, which actions
may be taken is in Empire Hosting's sole and absolute
discretion. If Empire Hosting takes any corrective action
under this section, Customer shall not be entitled to
a refund of any fees paid in advance prior to such action.
b.
Current Fees for Data Transfer overages
Data
Transfer is billed from the first of the month to the
end of the month regardless of your billing cycle
$1.80
per GB if not pre paid
$1.00
per GB if prepaid
If
you have a Credit Card on file you will be automatically
invoiced and billed at the lesser rate
c. System and Network Security: Users are prohibited from
violating or attempting to violate the security of the Empire
Hosting Network. Violations of system or network security
may result in civil or criminal liability. Empire Hosting
will investigate occurrences, which may involve such violations
and may involve, and cooperate with, law enforcement authorities
in prosecuting Users who are involved in such violations.
These violations include, without limitation:
i. Accessing data not intended for such User or logging
into a server or account, which such User is not authorized
to access.
Ii. Attempting to probe, scan or test the vulnerability
of a system or network or to breach security or authentication
measures without proper authorization.
Iii. Attempting to interfere with service to any user,
host or network, including, without limitation, via means
of overloading, "flooding", "mail bombing" or "crashing".
iv. Forging any MCP/IP packet header or any part of the
header information in any e-mail or newsgroups posting.
v. Taking any action in order to obtain services to which
such User is not entitled.
Notification of Violation -
a. Lowest Host/Empire Technology LLC is under
no duty to look at each customer's or user's
activities to determine if a violation of
the TOS/AUP has occurred, nor do we assume
any responsibility through our TOS/AUP to
monitor or police Internet-related activities.
b. First violation: Any User, which Empire
Hosting determines to have violated any element
of this TOS/AUP, may or may not receive an
e-mail, warning them of the violation depending
on the type of violation. The service may
be subject at Lowest Host/Empire Technology's
discretion to a temporary suspension pending
a User's agreement in writing, to refrain
from any further violations.
c. Second Violation: Users that Empire Hosting
determines to have committed a second violation
of any element of this Acceptable Use Policy
shall be subject to immediate suspension or
termination of service without further notice.
Suspension of Service or Cancellation:Lowest Host/Empire Technology
LLC reserves the right to suspend network access to any customer
if in the judgment of the Lowest Host/Empire Technology LLC
network administrators the customer's server is the source
or target of the violation of any of the other terms of the
TOS/AUP or for any other reason which Lowest Host/Empire Technology
LLC chooses. If inappropriate activity is detected, all accounts
of the Customer in question will be deactivated until an investigation
is complete. Prior notification to the Customer is not assured.
In extreme cases, law enforcement will be contacted regarding
the activity. The customer will not be credited for the time
the customer's machines were suspended.
Lowest Host/Empire Technology LLC reserves the
right to amend its policies at any time. All
Sub-Networks, resellers and managed servers
of Empire Hosting must adhere to the above policies.
Failure to follow any term or condition will
be grounds for immediate Cancellation. Therefore,
it is in your best interest to implement a similar
or stricter Terms and conditions or otherwise
called Acceptable Terms of use policy.
Indemnification: Empire Hosting wishes to emphasize
that in agreeing to the Empire Hosting Acceptable
Use Policy (AUP) and Terms of Service (ToS),
customer indemnifies Lowest Host/Empire Technology
LLC for any violation of the Acceptable Use
Policy (AUP) and Terms of Service (ToS) that
results in loss to Lowest Host/Empire Technology
LLC or the bringing of any claim against Empire
Hosting by any third-party. This means that
if Empire Hosting is sued because of a customer's
or a customer of a customer's activity, the
customer will pay any damages awarded against
Lowest Host/Empire Technology LLC, plus all
costs and attorney's fees.
Miscellaneous Provisions: You must provide us
with, and keep current, good contact information
for you. E-mail, fax, and telephone contacts
are used, in that order of preference.
a.
A waiver by the Company of any breach of any
provision of this Agreement by Subscriber
shall not operate as or be construed as a
continuing or subsequent waiver thereof or
as a waiver of any breach of any other provision
thereof.
b. Subscriber shall not transfer or assign
this Agreement without the prior written consent
of the Company. Company may assign Agreement
at anytime without consent from or notice
to Subscriber. Company reserves right to cancel
customers rights under this contract at anytime
without further obligation.
c. Lowest Host/Empire Technology LLC takes
no responsibility for any material input by
others and not posted to the Empire Hosting
Network by Empire Hosting. Empire Hosting
is not responsible for the content of any
other websites linked to the Empire Hosting
Network; links are provided as Internet navigation
tools only. Empire Hosting disclaims any responsibility
for any such inappropriate use and any liability
to any person or party for any other person
or party's violation of this policy.
d. Lowest Host/Empire Technology LLC is not
responsible for any damages your business
may suffer. Lowest Host/Empire Technology
LLC does not make implied or written warranties
for any of our services. Lowest Host/Empire
Technology LLC denies any warranty or merchantability
for a specific purpose. This includes loss
of data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions
caused by Lowest Host/Empire Technology LLC.
Of data because of and not limited to Hard
ware failure,Network conditions, and theft.
It is not our responsibility to back up your
Data.
Empire Hosting reserves the right to revise,
amend, or modify this AUP, our TOS (Terms
of Service) and our other policies and agreements
at any time and in any manner. Notice of any
revision, amendment, or modification will
be posted in accordance with our TOS (Terms
of Service). If you Violate of our TOS/AUP
and your account is terminated you are not
entitled to any refund as you entered a binding
contract which you willfully violated.
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